Help & Support
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Frequently Asked Questions
How does Halver work?
The host snaps a photo of the receipt in the Halver iOS app. Line items, prices, tax, and the total extract automatically — entirely on the iPhone, using Apple's Vision framework. The host shares a session link or QR with the guests at the table. Each guest opens it in their browser, types a name, and taps the items they ordered. Halver computes per-guest totals, including a proportional share of tax and gratuity, and tracks payment as the host confirms each guest paid.
Do my guests need to install an app?
No. Guests join from any web browser — iOS Safari, Chrome on Android, anything. There's no install step, no account, no sign-in. They scan the QR or tap the link, type a display name, and claim the items they ordered.
If a guest happens to already have the Halver iOS app on their phone (because they're also a host themselves), tapping the link opens the session directly in the app instead of the browser. Same flow, same session — just native instead of web. This is automatic; nothing for the host or guest to configure.
How do shared items, tax, and gratuity work?
If mulgratuityle guests claim the same item — appetizers, a bottle of wine, a shared pizza — the cost splits evenly across everyone who claimed it. Tax and gratuity are distributed proportionally based on each guest's share of the pre-tax subtotal, so a guest who ordered more pays a proportionally larger share of the tax and gratuity.
What happens if a guest doesn't claim anything?
The host sees who has and hasn't claimed. Items left unclaimed when the host closes the session are flagged so the host can decide how to handle them — typically by claiming them on the unaccounted-for guest's behalf, marking them as the host's own, or splitting them across the table.
How does payment actually happen?
Halver doesn't process payments. When a guest is ready to pay, Halver opens a deep link to a payment app of their choice — Venmo, Zelle, Cash App — with the host's handle and the amount pre-filled. The actual payment happens in that app, between guest and host directly. Once paid, the host taps "confirm" in Halver to mark the guest's portion as settled.
Halver never sees your card, bank account, or payment-app credentials.
Is my receipt photo uploaded anywhere?
No. The receipt photo is processed entirely on your iPhone using Apple's Vision framework. Only the extracted line items, prices, and totals are uploaded — and only after you review them. There's no cloud OCR, no server-side fallback if extraction confidence is low, and no copy of the photo on our servers.
What email will I receive from Halver?
Halver sends transactional email to hosts only. There's no marketing, no newsletters, no promotional content. Two things may arrive in your inbox:
- Session summary — one email when you close a session, with the meal's line items, per-guest totals, and payment status. This is your durable accounting record.
- Payment confirmation (off by default) — a separate email each time you confirm a guest's payment. Toggle it on in iOS Settings > Halver > Email me when I confirm a payment.
Email is sent from receipts@gethalver.com. Guests do not currently receive email from Halver.
How do I change or stop the email Halver sends me?
Open iOS Settings > Halver > Receipt Email. Edit the address to redirect, or clear it entirely to stop receiving email from Halver. The change applies immediately — there's no delay and no confirmation step. Re-enter an address any time to start again.
Will I get an email as a guest?
If you provide an email address when joining a session, Halver automatically sends you a single payment-confirmation receipt the moment the host marks your payment as received — sender receipts@gethalver.com. That's the only kind of email guests receive: no marketing, no follow-ups, no newsletters.
Skip the email field and Halver has no way to contact you. There's no way to retroactively add an address to a session you've already joined.
What did the OCR get wrong? Can I edit it?
OCR is good but not perfect — printed fonts, faded thermal paper, and creased receipts can all trip it up. After scanning, the host sees the extracted items in the iOS app and can edit names, prices, quantities, and the tax and gratuity lines before sharing the session with guests. The receipt itself remains the authoritative record; Halver's extraction is a starting point.
Is Halver iOS-only?
The host app is iOS-only. The OCR pipeline depends on Apple's on-device Vision framework, which is what keeps receipts from leaving your device. The guest experience runs in any modern web browser — iOS, Android, desktop — so the only person who needs an iPhone is the host.
Who makes Halver?
Halver is made by CloudPath, LLC, an independent software company based in Chicago. We also make Stratus, a CTA-aware transit app for iOS.